Launching a Rutgers University Family Support Line

April 27, 2020

Dear Members of the Rutgers University Community:

Rutgers Health is proud to announce the launch of a new confidential staff, faculty, and family support line: Rutgers4U (1-855-652-6819).

Our new support line offers emotional and therapeutic support during and following the COVID-19 pandemic to Rutgers staff, faculty members and their families. It is intended to offer quick access to professional resources to help reduce the stress, anxiety, feelings of depression and other challenges experienced by the staff, faculty and families of Rutgers University.

The line, which is organized and implemented by Rutgers University Behavioral Health Care (UBHC), with the assistance of Rutgers School of Social Work and Robert Wood Johnson Medical School, will be staffed by licensed clinicians who will conduct an initial assessment and will provide a brief clinical intervention. During this first encounter the clinician will determine if additional individual or family therapy tele-mental health sessions would be beneficial, with a transfer to the UBHC Access Center for appointment scheduling.

Beginning today, this support line will be operational Monday through Friday from 8:00 a.m. to 4:00 p.m. Hours will expand to 8:00 a.m. to 8:00 p.m., seven days a week, as staffing permits. During the off-hours a voicemail box will be established to allow callers to leave their contact information for a follow up the next morning.

For more information, visit the UBHC website at ubhc.rutgers.edu.

Wishing you good health,

Vicente Gracias, MD
Senior Vice Chancellor for Clinical Affairs, Rutgers Biomedical and Health Sciences
Vice President Health Affairs, Rutgers University

Brian L. Strom, MD, MPH
Chancellor, Rutgers Biomedical and Health Sciences
Executive Vice President for Health Affairs, Rutgers University