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Technology Resources for Students

The following webpage outlines technology resources for Rutgers students, including information about web conferencing, learning management systems, and getting help with technology services and systems.

Important: Be familiar with the most up-to-date COVID-19 information being provided by the university, as well as guidance from your school or unit. View the latest Rutgers announcements.

Updates from Professors/Instructors: Check Email and Learning Management Systems

Early and frequent communication by Rutgers instructors and professors is being encouraged to keep students informed. Rutgers instructors and professors have been asked to reach out to students via the appropriate learning management systems (Blackboard, Canvas, and Sakai) or via email.

  • Individual instructors at Rutgers–New Brunswick, Rutgers–Newark, and Rutgers–Camden are expected to be in contact with their students regarding plans for remote instruction prior to March 23.
  • RBHS deans from the relevant schools have been directed to be in touch with students regarding plans for remote instruction for RBHS classes.

 

Learning Management Systems (LMS)

Check the LMS in use for your courses for readings, assignments, videos, etc., provided by the instructor or professor:

 

Web conferencing

Web conferencing software may be used by your professors for class meetings and other instructional needs.

In some cases, professors will use the live, synchronous web conferencing software available from within a learning management system—Blackboard Collaborate or BigBlueButton, depending on the LMS you’re using.

Professors might also use the following web conferencing options, which are supported by the university and available for free to students:

 

Free Internet Access for Students

A number of providers of internet access have committed to providing access to students via the Keep Americans Connected Pledge. The arrangements vary among providers so check these webpages for the details:

 

Getting Help

To seek assistance with technology issues and problems, reach out to the Office of Information Technology Help Desk. RBHS students should reach out to their local IT support staff for assistance.

 

Computer Labs

The Office of Information Technology (OIT) Computer Labs are currently closed.

 

Microsoft Office

Rutgers students are able to install Microsoft Office on home machines for free. Learn more and download Office by following the instructions available at the Rutgers Information Technology website.

 

Software

The University Software Portal features software from major vendors, including Adobe, IBM/SPSS, Microsoft, Qualtrics, SAS, and more. In addition, OIT has worked with vendors to get students the software they need to work effectively from home. View a list of products that are newly available for free or have temporary free licenses.

 

LinkedIn Learning

LinkedIn Learning (formerly Lynda.com) features thousands of video tutorials and training resources about business, technology, and creative skills. Access is free to Rutgers students.

 

Cyber threats in the midst of the COVID-19 pandemic

As Rutgers continues to respond and adapt the ways in which we work, teach, deliver services and conduct business in the wake of the COVID-19 outbreak, we must all be reminded that cyber threat actors are also hard at work. The Office of Information Technology wants to encourage all members of our community to exercise caution to avoid scams and other cyber threats that seek to exploit this global health crisis. View the tips on how to avoid these scams.

 

Questions?

Do you have questions not addressed by this webpage? Please reach out to help@oit.rutgers.edu.